DIRECT DEPOSIT PROGRAM
Since 2010, MCHA Housing Assistance Payments (HAP) are completed via Direct Deposit only – HAP checks will no longer be mailed.
To ensure receipt of HAP payments each month you must provide the MCHA with the below information related to an active bank account. The direct deposit payment will be available in your account typically by the third business day of the month.
MCHA has implemented an online system that will allow landlords to view their accounts. You will be provided secure internet access to view/print your statements online at our Landlord Access website. You can use this service 24 hours a day, 7 days a week, right from your office or home – anywhere you have internet access. To access the Landlord Access website click here:
If you do not have an active email account, the MCHA will plan to provide hard copies of account statements that you may pick-up at the MCHA’s Norristown office by the 15th of the month. For copies of statements from prior months, please send a request in writing to Theresa Getty at the address below.
The Authorization for Direct Deposit (CLICK LINK ABOVE) must be completed and signed. To continue to participate in the Housing Choice Voucher Program you must attach a voided check or savings account information (if not a checking account) and return it to the address below.
Montgomery County Housing Authority
ATTN: Direct Deposit Program
104 W. Main Street, Suite 1
Norristown, PA 19401
If you fail to comply with the above submission request, the receipt of your HAP may be delayed or disrupted. Any questions regarding the Direct Deposit Program please send an email to Theresa Lenox 610-275-5720 Ext. 309 email@example.com. For all other Housing Choice Voucher Program questions, please email Charlene Bono 610-275-5720 Ext. 335 firstname.lastname@example.org or Karin Madary 610-275-5720 Ext. 314 email@example.com
CHANGE OF OWNERSHIP
On the sale of properties, please MAIL, FAX or EMAIL a Copy of Bill of Sale (HUD 1 and W-9 (Request for Taxpayer Identification Number and Certification, completed, signed, dated, with a contact telephone number, and a Management Agreement if using an agent to manage property to Theresa Lenox 610-275-5720 Ext. 309 firstname.lastname@example.org.
TO FOLLOW UP ON A MISSING CHECK
Montgomery County Housing Authority policy is to allow the U.S. Postal Service 10 days to deliver the check to the address listed on your account.
Call the Housing Choice Voucher Department to verify if the check was sent & that the account is active.
Checks lost in the mail must be cancelled and re-issued and you may be charged a $25 reprocessing fee to stop payment.
For lost checks contact Theresa Lenox, Assistant Manager of Accounting, at 610-275-5720, EXT 309.
INCORRECT DEPOSIT/CHECK AMOUNT
Contact your Case Worker for your tenant for clarification of the current check.
Note that the alphabet assignments change from time to time